PRIVACY POLICIE

Effective Date: 05/15/2024

Introduction

At MedAgency LTD, we are committed to respecting your privacy and ensuring your personal information is protected. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

  • Personal Information: Name, email address, phone number, billing details, payment information.

  • Non-Personal Information: IP address, browser type, browsing behavior, cookies, and other analytical data.

How We Use Your Information

  • To provide and improve our services.

  • To process payments and send billing information.

  • To communicate updates, promotions, and service changes.

  • To ensure compliance with legal requirements.

  • To personalize your experience on our platform.

Cookies

Our website uses cookies to enhance user experience and gather analytical data. You can manage cookie preferences in your browser settings.

Third-Party Sharing

We do not sell or share your personal information with third parties except for essential service providers (payment processors, hosting platforms). We may share your data with partners like PayPal, Wise, Payoneer, Stripe, GoCardless, SumUp, or any other related service provider for the purpose of transaction processing and service delivery.

Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Measures include:

  • Data encryption.

  • Secure server environments.

  • Regular security audits.

Your Rights

You have the right to:

  • Access your personal information.

  • Correct or update your data.

  • Request data deletion or restriction of processing.

For inquiries, please contact us at support@medagencyltd.co.uk.

Data Retention

We retain personal data for as long as necessary to provide services and fulfill legal obligations. Once no longer needed, data will be securely deleted.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. We will notify you of any significant changes by posting the new policy on this page.

Contact Us

If you have questions or concerns about your privacy, please contact us:

 

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